Warranties By Brand

Tailored Tools Cases Lifetime Warranty

Tailored Tools will work with customers on tool warranties as well as cases.

Each brand of tool has its own warranty program which Tailored Tools will report broken tools on behalf of the customer when applicable. If the warranty has to go to the manufacturer, Tailored Tools will also help customers fill out forms correctly.

All hardware, straps, plastic, and cases manufactured by Tailored Tools have a lifetime warranty. The customer will report what has been broken with photos/video, explain what happened to broken piece, and a replacement piece will be shipped promptly on Tailored Tools. This policy does not cover parts broken in misuse and abuse from the owners of the case.

 

Knipex Lifetime Limited Warranty

Knipex-Werk manufactures and Knipex Tools LP distributes the highest quality tools for industrial and commercial use. In the unlikely event that the exact type of tool should no longer be available, Knipex may elect to replace the tool with a comparable tool of equal or greater value, or at Knipex Tools LP’s option, Knipex Tools LP may elect to refund the purchase price for the defective tool. The foregoing remedies are the sole and exclusive remedies available under this warranty, and in no event will Knipex-Werk or Knipex Tools LP be liable for incidental, special, or consequential damages, lost profits or other economic loss.

This warranty applies only to the original end-user that purchased the tool, and does not apply in any way to failures caused by misuse, abuse, alteration, accident, or tools worn out by use.

For warranty service contact Knipex Tools LP or your nearest authorized Knipex dealer. For the name of your nearest authorized Knipex dealer you may email Knipex Tools LP at (customer-service@knipex-tools.com) or call our support line at 847 398 8520.

Warranty claims require return of the defective tool, proof of purchase, and confirmation from you that you are the original end-user purchaser of the tool. All shipping and transportation costs are excluded from this warranty.

THIS WARRANTY IS KNIPEX-WERK’S AND KNIPEX TOOLS LP’S SOLE WARRANTY FOR ITS TOOLS, AND IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED. KNIPEX-WERK and KNIPEX TOOLS LP DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

Knipex-Werk and Knipex Tools LP neither assumes, nor authorizes any person to assume for it, any other warranty, condition, or obligation express or implied.

 

Wera Limited Lifetime Warranty

All Wera professional hand tools are covered by a lifetime warranty against breakage due to defects in materials or workmanship for the normal life of the product. This policy does not cover products which have been altered in any way, and products which have been subject to abuse, misuse, negligence, or improper storage. Bits, bitholders and L-keys are also not covered under this warranty policy as they are considered consumable. Wera Tools reserves the right to inspect warranty claims before replacements are issued. Return transportation costs are not included, however Wera will send replacement tools at no cost. Any claims for reasons other than those noted here must be approved by Wera Tools Inc.

Wera torque products are warrantied up to 5,000 torque cycles within one year of purchase.

 

STABILA Limited Lifetime Warranty

Spirit Levels
Warranty Overview for the United States and Canada.
STABILA spirit levels will maintain their stated accuracy for life. The fixed vials on all STABILA levels will not fog, leak, or become inaccurate. If they do, you will be given a new level.
Vials that are melted due to excessive heat (example: welding) are not covered under the warranty policy. Bent or damaged frames void warranty.

Laser and Tech (Electronic) Levels
We will repair, without charge, any defects due to faulty materials or workmanship for two years from the date of purchase. Must have copy of receipt for after sale service.

Accessories: Tape Measures, Tripods, Cases, Grade Rods, Etc.
30 Day Warranty against manufacturer defects from the date of purchase.

Moving Parts, I.E. protractor vials, and the extending portion of Plate and XtL levels are not covered under the lifetime guarantee.
Levels with an extension arm that are used on a daily basis require annual user maintenance. We offer an easy to install "maintenance kit" (part #33000) available through your local Stabila dealer that provides all of the slide bearings, lock parts, a new tension spring, wrenches and instructions to renew your slide assembly in less than five minutes.

 

HEYCO Warranty

All HEYCO tools are carefully tested before leaving their facility and carry a lifetime guarantee. Any tool indicating faults of material or workmanship will be replaced free of charge. This does not apply to tools that have failed due to abuse, misuse, or normal wear and tear.

Return tools for warranty replacement directly to Tailored Tools LLC. All returns are subject to inspection prior to replacement.

 

Halder, Inc./Picard Warranty

Halder, Inc./Picard will guarantee its hammers and striking tools for the lifetime of the tool. This is not to be confused with a "lifetime guarantee". The guarantee is that if a product should break due to faulty materials or workmanship, it will be replaced, and such determination will be left to the discretion of KC Tool or Halder, Inc./Picard.

Halder/Picard will not warranty items that are deemed misused, abused, or have been worn out through normal use.
This includes:
-Halder replaceable face inserts, as they are made to wear and be replaced. UNLESS the insert cracks or breaks under circumstances other than normal wear.
-Wood handles that break from normal use.
-Worn milling on faces or scratched or dented heads and necks from "mis-hits" or overstrikes.
-"Mushroomed" steel faces.
-Hammers that have been used improperly or left out in the elements.
-Hammer claws that have broken due to prying materials other than nails.
-Hammers that sides have been used as the striking surface.

Halder / Picard products are considered the highest quality found anywhere on the market. We stand behind them 100%. If you feel that this product has failed due to reasons other than normal wear, please reach out to us at Tailored Tools LLC